Are you looking to take your career to the next level? Joining the Stellar team means you can take ownership of your future. We are a people-focused company that values our employees and offers all the benefits of being a market leader. As an employee owner on our team, you will have opportunities for personal and professional growth, as well as the chance to contribute to our ongoing success & rapid growth.
Stellar was founded in 1990 in Garner, Iowa, and has since expanded operations to multiple U.S. locations. Stellar is a 100% employee-owned and operated manufacturer of high-quality work trucks and trailers, as well as service truck and van accessories. Through an innovative, growing product line and an expanding distribution network, Stellar has gained an international presence and become the No. 1 productivity choice in many markets.
Our commitment to building the best equipment requires the best people. If you are passionate about creating quality products in a positive, friendly teamwork atmosphere, we want to hear from you! Apply today and take the first step towards an exciting and rewarding career with Stellar Industries.
The Director of Customer Service is responsible for leading and scaling the customer service team in providing best in class customer service and resolution. The director is responsible for the productivity, effectiveness, and scalability of our customer service efforts while leading a team of technical customer service agents. In addition to leading the team, this individual may also work with high value or complex customer interactions with intent to provide satisfactory resolutions for both customers and Stellar.
In addition, this role will lead the assembly training team and external training program to provide top notch training to internal employees and external customers.
Other Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
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